
What is Creatio AI?
Creatio AI is a next-generation automation platform that empowers businesses to rapidly build, automate, and optimize workflows and applications — all without heavy coding. With predictive, generative, and agentic AI, it acts as a virtual assistant across departments.
- Build sophisticated workflows visually
- Automate repetitive processes and decisions
- Personalize customer experiences with AI

Who Can Benefit from Creatio AI?
Whether you’re in financial services, real estate, healthcare, manufacturing, or government, DBS’s Creatio AI solution supports scalable innovation and enterprise-grade integration.
Industries We Serve:
- Financial Services
- Healthcare
- Real Estate
- Manufacturing
- Government
- Retail & eCommerce
- Telecom & Utilities
Key Features of Creatio AI

Predictive AI
- Sales forecasting
- Next-best-action recommendations
- Churn prediction
Sentiment analysis

Business Process Management
- Visual process modeling
- Business rule engine
- Version control and simulations

CRM Suite (Sales, Marketing, and Service)
- End-to-end lead & opportunity management
- 360° customer view
- Marketing automation
- Omnichannel service desk with SLA

No-Code / Low-Code Tools
- Drag-and-drop UI builder
- Reusable components
- Workflow configuration

Advanced Analytics
- Real-time dashboards
- AI-assisted reporting
- KPI tracking

Integration Ready
- Prebuilt APIs for
- Microsoft, SAP, Oracle
- Scalable modular architecture
- Cloud-native and flexible
Reasons to Choose DBS as Your Creatio AI Partner
Authorized Creatio Partner in UAE & GCC
Work with an officially recognized regional partner with local market understanding and global capabilities.
End-to-End Implementation & Support
From solution design to deployment and ongoing training — we provide complete support at every step.
Expertise in No-Code & AI Automation
Our team helps you build, automate, and optimize workflows without writing a single line of code.
Deep CRM & Business Process Knowledge
We bring years of domain experience in CRM, BPM, and enterprise automation, tailored to regional sectors.
Quick Time-to-Value
With low-code tools and agile delivery, we reduce time-to-deploy and ensure faster business outcomes.
Scalable Solutions for Growing Enterprises
Creatio AI solutions implemented by DBS scale easily as your team or business requirements grow.
Frequently Asked Questions
What makes DBS the preferred Creatio partner in the UAE and GCC?
Answer:
We are the official Creatio partner in the region, combining deep local knowledge of regulations and business practices with the agility of low-code CRM & BPM solutions. This enables us to deliver automation tailored for UAE and GCC enterprises—across industries such as Real Estate, Hospitality, Retail, Banking, Manufacturing, and Government.
Creatio Marketplace.
Which services do we offer around Creatio deployments?
Answer:
We provide full lifecycle services including:
Rapid, customized implementations—covering setup, configuration, and data migration with minimal disruption.
Custom workflow design—leveraging Creatio’s low-code capabilities to automate tasks, approvals, and ensure process clarity while maintaining compliance.
Platform integration—seamlessly linking Creatio with Microsoft Dynamics 365, ERP systems, and marketing tools to create unified, real-time data ecosystems.
CRM optimization—enhancing sales, marketing, and customer service modules to drive engagement and growth.
Training & enablement—delivering hands-on, tailored training for faster adoption and ROI.
Ongoing support—ensuring your Creatio platform remains efficient, updated, and fully supported.
How do our services enhance operational efficiency for UAE & GCC businesses?
Answer:
By designing intelligent workflows that are both automated and regulatory-compliant, we help reduce manual effort, boost accuracy, and speed up decision-making. Our integration expertise ensures data flows across systems smoothly, giving you a comprehensive 360° view of operations and customers.
Can we tailor Creatio for different industry needs?
Answer:
Absolutely. We deliver industry-specific solutions for sectors like Real Estate, Hospitality, Retail, Banking, Manufacturing, and Government—each one customized to address sector nuances and push efficiency.
What does a successful Creatio implementation with DBS look like?
Answer:
A streamlined experience—from consultation to execution:
Needs Assessment & Planning
Fast & Responsive Implementation
Workflow Customization
Presence in the Entire UAE & GCC
Training & Change Management
Proactive Support & Maintenance
This integrated approach ensures minimum disruption, maximum adoption, and a strong ROI for UAE & GCC organizations.
Why is DBS the right choice for Creatio projects in GCC markets?
Answer:
Because we bring together:
Official partnership & technical excellence,
In-depth regional understanding,
Full-spectrum implementation and support,
Experience with highly regulated and diverse industries—making us uniquely positioned to help businesses in the UAE and GCC succeed with Creatio.