DBS transforms UAE and GCC businesses through digital transmission excellence.
DBS transforms UAE and GCC businesses through digital transmission excellence.
We know Dynamics 365 for sales
Dynamics 365 (Dynamics CRM) team consists of consultants, developers, and cloud integration specialists. We have more than 10 employees dedicated solely to delivering the Dynamics 365 for Sales module.
Dynamics 365 for sales: The encore advantage
No Dynamics 365 partner in United Arab Emirates or the Middle East knows Dynamics 365 for Sales like DBS. We’ve been working with the platform for more than 10 years; our consultants have intimate knowledge in the product’s inner workings and the latest improvements.
We can answer any of your licensing, functionality, or cost estimate inquiries.Encore also knows the rest of the Dynamics 365 platform, Office 365, and the Microsoft Cloud – allowing you to make sure everything is perfectly integrated.
In today’s competitive GCC and UAE business landscape, organizations must go beyond traditional customer management. Microsoft Dynamics 365 Customer Engagement (CE) provides a powerful platform to manage, strengthen, and grow relationships with key stakeholders, whether they are customers, citizens, constituents, members, or donors.
By automating Sales, Marketing, and Customer Service processes, Dynamics 365 CE delivers efficiency and consistency across all interactions. It enables businesses to track customer journeys, personalize engagements, and respond quickly to evolving demands. With intelligent insights, mobility, and cloud-driven flexibility, GCC and UAE organizations can stay ahead while building stronger, lasting connections with every stakeholder.
As a certified and award-winning Microsoft Partner, we bring local expertise to help organizations in the GCC and UAE fully leverage Dynamics 365 CE. Our solutions go beyond basic CRM by supporting industry-specific needs such as Field Services Automation, Project Services Automation, Case Management, Compliance Management, Stakeholder Relationship Management, Contracts and Grants Management, and Member/Donor Relationship Management.
We also deliver specialized solutions for Courts, Judicial Management, and Constituent Services, ensuring regulatory compliance and operational excellence. With years of regional experience, our Dynamics 365 CE experts empower businesses to streamline processes, improve service delivery, and drive measurable engagement success.
At Dynamics Business Solutions (DBS), we help organizations across the UAE and GCC unlock the full potential of Microsoft Dynamics 365 Customer Engagement (CE). Our tailored solutions are designed to deliver measurable results and long-term value.
Deliver consistent, personalized interactions that strengthen stakeholder confidence in your organization.
Build lasting relationships by anticipating needs and offering proactive, high-quality service.
Automate key processes, reduce manual tasks, and enable teams to focus on high-value work.
Gain actionable insights through real-time data, enabling smarter strategies and faster responses.
Provide citizens, members, or customers with seamless digital access to essential services anytime, anywhere.
Ensure transparency and accountability with advanced reporting, monitoring, and compliance tools.
One Partner. One Platform. Enabling your business to See Clearly and Act Faster.
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DBS has extensive experience in deploying Microsoft Dynamics 365 for manufacturing and distribution companies across the UAE and GCC. We understand local industry requirements, enabling faster deployment and greater ROI.
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