
DynaEstate for Dynamics 365 – Real Estate CRM & ERP System in UAE & GCC
Simplifying Customer-Centric Experiences for Your Real Estate Business Because Relationships Matter
At Dynamics Business Solutions (DBS), we understand that managing real estate is more than selling or leasing properties — it’s about building long-term relationships. That’s why we developed DynaEstate, an all-in-one real estate CRM software and procurement ERP system built on Microsoft Dynamics 365 to help real estate businesses in the UAE and GCC grow faster, smarter, and more efficiently.
Why Real Estate Companies in UAE & GCC
Choose DynaEstate
End-to-End CRM in the Real Estate Industry
DynaEstate offers a single unified platform to manage all customer touchpoints — including buyer onboarding, communication, bookings, leasing, renewals, and after-sales service. All data is consolidated and accessible in real-time, improving customer satisfaction and team efficiency.
Seamless ERP Integration for Procurement & Financial Management
DynaEstate integrates smoothly with Microsoft Dynamics 365’s procurement ERP system, enabling project-based budgeting, vendor management, sourcing workflows, and financial tracking. Real estate developers can now manage both customer relationships and backend operations from a single ecosystem.
Tailored for Local Compliance & Multilingual Support
Whether you’re operating in Dubai, Riyadh, or Doha, DynaEstate supports regional real estate regulations, Arabic/English language interfaces, and VAT-compliant financial processing — helping you stay compliant while maintaining a superior customer experience.
Customized Real Estate Management Solution
using Microsoft Dynamics 365
Customized real estate management solution using Microsoft Dynamics 365 to streamline sales, leasing, and operations for UAE & GCC developers.
Real estate business becomes easy
Many property developers and real estate managers are already managing buyers & inquiries, investor relationships and project information. However, you probably have a myriad of various disconnected systems & from Excel to rigid and unfriendly databases. These could hamper rather than empower your business.
With Dyna Estate solution from DBS we can provide you with the industry tools you need to build a foundation essential to managing your customers from initial contact through to the first stages of a property project, sales and leasing.

The Complete Real Estate CRM Suite to & better & service your customers Concentrate on Real Estate, not software! Your success beings with amazing tools, service and systematic approach to managing all activities.
With Dyna Estate, it comes fully equipped with essential core features to help you and your business to become successful. Get all this as a bundle plus more industry targeted features in our DynaEstate. Good news is that you can also integrate DynaEstate with popular Dynamics ERP.
Suites! The Dashboard screen provides a quick business overview including reminder notes, rent arrears, expiring leases, vacant property list and pending rent reviews.
A Complete Real Estate CRM Suite Designed for the Middle East
DynaEstate is a customized real estate management software solution designed specifically for property developers, brokers, and real estate agencies operating in the UAE, Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain. This powerful platform helps you better serve your clients by streamlining all core functions — from customer inquiries and unit bookings to leasing, sales, and contract management.
Key Features:
- Centralized buyer, tenant, and investor database
- Lead and inquiry tracking
Property unit and project management - Automated sales and leasing workflows
- Alerts for expiring leases, pending payments & vacant units
Full integration with Microsoft Dynamics 365 ERP modules
Focus on Real Estate, Not the Software
With DynaEstate, your success begins with powerful tools, streamlined services, and a systematic approach to managing everything from projects to people. The platform includes:
- Configurable workflows for sales & leasing
- Automated reminders for rent arrears & contract expirations
- Dashboard views for vacant properties & pending actions
- Project tracking & unit availability
- Investor and broker relationship management
All bundled in one platform — scalable, cloud-enabled, and fully secure.
Frequently Asked Questions
What is DynaEstate, and how does it serve UAE and GCC real estate businesses?
Answer:
DynaEstate is our comprehensive Real‑Estate CRM Suite, built on Microsoft Dynamics 365. It streamlines customer relationships—from initial inquiries to leasing, sales, and property management—eliminating disjointed Excel files and legacy systems to deliver a unified, efficient solution for real estate operations.
What are the core features included in DynaEstate?
Answer:
You get a robust, industry‑tailored bundle that includes:
A unified dashboard displaying rent arrears, expiring leases, vacant properties, pending reviews, and reminders.
Seamless integration with Dynamics ERP suites.
Support for the entire customer lifecycle—from leads and inquiries to contracts and payments.
How does DynaEstate enhance digital transformation for GCC real estate firms?
Answer:
Businesses using DynaEstate have seen deal closures increase by up to 43%, thanks to automated workflows, streamlined processes, and a customer-centric CRM design adapted to the GCC market.
Why are UAE real estate firms switching to DynaEstate?
Answer:
Here are seven game-changing reasons:
Designed on Dynamics 365—ensuring reliability and scalability.
Empowers personalized, efficient customer engagements.
Supports integration with third-party tools for tailored workflows.
Offers robust security, encryption, and compliance with UAE regulations.
Easily scalable to match growth in users, properties, and clients.
Built for smooth, phased migration with training and change management.
Benefits from Microsoft’s continuous updates—keeping you current.
What modules and functionalities does DynaEstate include?
Answer:
DynaEstate is feature-rich, including:
Sales Management: Handle accounts, leads, quotes, contracts, payment schedules.
Lease Management: Automate renewals, approvals, and rental dashboards.
Property Management: Hierarchical property structuring with real-time status updates (e.g., Available, Booked, Sold).
Contact & Documentation Management: Store passports and visa expiry alerts, handle owner types, and more.
Marketing Insights: Track campaigns, demographics (nationality, budget), costs vs. revenue, and generate MIS reports.
Why should real estate businesses in the UAE and GCC trust DBS for implementing DynaEstate?
Answer:
Because we combine:
Subject-matter expertise in Dynamics 365 and real estate CRM.
A proven local track record in delivering customizable property solutions across the GCC.
End-to-end engagement—from strategic planning and implementation to training and support.
Security, compliance, and scalability baked into the solution, ensuring peace of mind and business resilience.