DBS transforms UAE and GCC businesses through digital transmission excellence.
DBS transforms UAE and GCC businesses through digital transmission excellence.
Our commitment is to deliver the benefits that truly matter to your organization, driving tangible results and sustainable growth. Whether it’s revolutionizing customer experiences to set a new industry standard, optimizing and streamlining your internal processes, or leveraging the power of AI and data to unlock innovation, we are dedicated to helping you achieve and exceed your business objectives.
We specialize in creating seamless, integrated CRM systems meticulously designed to empower your teams and provide exceptional experiences for your customers. With a team of expert Salesforce consultants, we bring unparalleled industry knowledge, advanced platform expertise, and strategic insights to tackle your most complex business challenges with precision and effectiveness. Together, we transform goals into achievements and visions into reality.
From enhancing sales performance and delivering exceptional service to boosting customer engagement and automating business processes, Salesforce empowers us to achieve your goals effortlessly through:
We refine and automate your sales process, arming your reps with the tools they need to be effective while giving managers the insights they need to improve performance.
We get your team delivering exceptional customer service across every channel, driving customer loyalty at scale.
We bring you closer to your customers and channel partners, enabling them to self serve, share pipeline or engage with their community via an authenticated, portal experience.
At its core, Salesforce is a platform to build and automate processes. We have deep experience designing business apps that transform the way your employees perform their day-to-day role.
Data Cloud is Salesforce’s purpose-build Customer Data Platform (CDP). We help your organisation to connect, harmonise, unify and activate your customer data for real-time personalised interactions at scale.
From program management through to fundraising and community engagement, our team know how to leverage Salesforce to help NFPs & Education providers make an impact in the communities they serve.
We empower your dispatchers and mobile workforce to deliver effective onsite service. Armed with the right information, skills and tools to do the job, first visit resolution becomes the rule, not the exception.
With industry-specific data models and functionality, Financial Services Cloud is designed to meet the needs of firms that are committed to differentiating on client experience.
Create and manage maintenance requests anytime, anywhere using integrated Power Apps for greater flexibility and efficiency.
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We deliver tailored Salesforce implementations to streamline operations, elevate customer relationships, and fuel growth—offering expertise across Sales Cloud, Service Cloud, Experience Cloud, Lightning app development, Data Cloud, Field Service, Financial Services, and Nonprofit & Education Clouds.
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Through Sales Cloud, we design automated, insights-driven sales workflows that empower your team to close deals efficiently. With Service Cloud, we help create seamless customer service experiences across all channels to build loyalty.
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Using Experience Cloud, we build secure, branded portals that let customers or channel partners self-serve, collaboration, and share pipelines—boosting engagement through integrated, authenticated web experiences.
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Absolutely. On the Lightning Platform, we design and deploy customized business applications and automated workflows—helping you streamline complex processes while maintaining a familiar interface.
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Our experts implement Data Cloud to help you connect, harmonize, and activate customer data in real time—enabling personalized, cross-channel experiences at scale.
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Because we bring:
Industry-tailored Salesforce expertise in key sectors like real estate, retail, healthcare, hospitality, and financial services.
GCC-specific insight, covering VAT, Arabic localization, and data security compliance.
A comprehensive, end-to-end Salesforce delivery model—from strategy and implementation to ongoing optimization.
We ensure your CRM supports long-term transformation and ROI.