DBS / UNITED ARAB EMIRATES

The right technology. Connected to your business.

Explore business applications, CRM, analytics and automation. We help you connect the tools that support your goals.

Microsoft Dynamics 365 Business Central

Dynamics 365 Business Central

Connect finance, sales, purchasing and operations in one business management platform. We help you configure Business Central around the way your organization works.

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Microsoft Dynamics 365 Finance & Operations

Dynamics 365 Finance & Operations

Bring greater visibility to financial and operational processes across your organization, with implementation and integration support from DBS.

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Microsoft Dynamics 365 Sales

Dynamics 365 Customer Engagement

Give your teams a connected view of customer relationships. Align sales activity, service workflows and customer information through Dynamics 365 CRM.

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Microsoft Dynamics 365 Human Resources

Dynamics 365 Human Resources

Support HR teams with connected workforce information and people processes. We help you align the application with your organization’s requirements.

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Microsoft Dynamics GP

Microsoft Dynamics GP

Support the financial and operational systems your business relies on. Explore application support, integration and migration planning for your Dynamics GP environment.

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Microsoft Power Platform

Microsoft Power Platform

Turn ideas into useful applications, automate repetitive work and make data easier to understand with Power Apps, Power Automate and Power BI.

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Microsoft Power Automate
  • Microsoft Power Platform

Microsoft Power Automate

Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.

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Microsoft Power Apps
  • Microsoft Power Platform

Microsoft Power Apps

Make Office 365 and Dynamics 365 your own with powerful apps that span productivity and business data. Customize SharePoint Online, use PowerApps, and build apps on Dynamics 365.

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Microsoft Power BI
  • Microsoft Power Platform

Microsoft Power BI

Microsoft Power BI is a cloud-based analytics service that gives your business a single view of your important actionable data.

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  • Robotic Process Automation

Robotic process automation

DBS can help you automate your business processes, improve your workflow, and increase your efficiency.

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Salesforce

Salesforce

Connect your sales and customer workflows with Salesforce implementation, customization and integration services.

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ServiceNow

ServiceNow

Bring structure to service delivery across IT and your organization. Connect requests, workflows and operational information.

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Creatio
  • Creatio

Creatio

No-code CRM and workflow automation. We implement, integrate, train and support Creatio for sales, marketing and service teams.

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UnifyApps
  • UnifyApps

UnifyApps

AI automation and integration platform. Connect enterprise applications, automate workflows and run governed AI agents across the business.

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  • Peppol ·
  • UAE FTA

UAE e-invoicing readiness

Prepare for the UAE’s Peppol-based e-invoicing framework: readiness assessment, ERP integration, process impact analysis and access-point enablement.

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QUESTIONS & ANSWERS

Choosing your business solution

Have another question?

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How should we evaluate a Dynamics 365 implementation partner in the United Arab Emirates?

Ask the partner to demonstrate a business process that matters to your team, explain the proposed applications and integrations, and define responsibilities for data migration, testing, training and support. Request a written scope and acceptance criteria. If credentials or customer results influence your decision, ask for current evidence and relevant references.

Should we start with Business Central, Finance & Operations or CRM?

Start with the processes you need to manage. Business Central brings finance, purchasing, sales and inventory together. Finance & Operations focuses on financial management, operations and supply chains. CRM focuses on customers, sales and service. Compare your entities, workflows, reporting, integrations and operational scale before selecting the applications.

What affects implementation cost and timescale?

The scope depends on the processes and companies included, users, data migration, integrations, reports, extensions and training. Bring a list of your current systems and priority workflows to the first discussion. Ask for software licensing, implementation work and ongoing support to be itemized, with assumptions and responsibilities made clear.

What should we prepare for local requirements and e-invoicing?

Bring your Dynamics application and version, legal-entity details, current invoice process, sample documents and integration requirements. Include Arabic document needs and your UAE e-invoicing readiness questions. Use these inputs to agree the integration scope, test scenarios, responsibilities and support arrangements.

How do we know the solution is ready to go live?

Agree test cases based on your everyday work before rollout. Ask users to check complete workflows, migrated data, integrations, reports, language needs and permissions, then record the results and unresolved issues. Define who accepts each process and how the team will receive training and support after launch.

YOUR NEXT CHAPTER

Let’s put your ambition into action.

Tell us what you want to improve. We’ll help you find the right place to start.

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