Streamlined Solution for Commercial Kitchens & Catering Services
An industry-specific solution optimizing daily operations for commercial kitchens and catering businesses efficiently.
Efficiently Manage Commercial Kitchens & Catering Operations with Our Industry-Specific Solution
This industry-specific solution is designed to address the daily operational demands of professionals managing commercial kitchens and catering services. By streamlining workflows, enhancing efficiency, and ensuring compliance with industry standards, it helps businesses optimize resource utilization, reduce waste, and improve overall service quality.
With particular relevance to various sectors, this solution caters to restaurants, hotels, catering companies, and institutional food services. Whether managing inventory, scheduling staff, or maintaining food safety regulations, it provides the necessary tools to enhance productivity and drive success in a competitive market.
Streamline Annuities, Loans, and Capital Management with Tailored Tools and Bulk Operations
- Ability to work with annuities, aliquot calculations and various types of loans and interests.
- Easy changing of important operations thanks to instructive guides and tools for bulk changes
- A simple tool for modelling various types of offers tailored to the customer’s needs
- Manage all moveable capital goods from vehicles to manufacturing equipment.
- Quick object identification with legal identification and history of the object
Efficiently Manage Canteens, Kitchens, Events, Recipes, and Resources with Smart Planning
- Multi-Location ManagementOversee company canteens, restaurants, and commercial kitchens with a unified system.
- Personalized Meal PlanningPre-plan meals based on groups or individuals, factoring in intolerances, allergies, and dietary needs.
- Recipe ManagementCreate and manage standard recipes and modular recipe components for consistency and efficiency.
- Centralized Production PlanningOptimize orders, stock, and resource availability through streamlined production planning.
- Article & Inventory ManagementCategorize and manage food items and supplies with ease.
- Portion & Quantity PlanningPlan required quantities based on individuals and portion sizes to minimize waste.
- Resource & Event ManagementManage employees, equipment, and events with pre- and post-calculations, including extra purchases.
- Nutritional & Allergen ControlAccurately calculate allergens, nutritive values, and ingredients to ensure compliance and transparency.
Streamline Food Safety, Orders, Billing & CRM with Our All-in-One Solution
- HACCP instructions
- Creation of online or printed menus
- Online ordering system for your customers and for meeting service (management of buildings, rooms and resources)
- Tour plan
- Process- and calculation-templates for events
- On-site capturing of quotes, COGS, etc. via tablets
- Integration of various accounting and cash systems
- Individual or collective invoicing dependent on the accounting model
- Integrated financial accounting
- Optimized customer management due to an integrated CRM module
- Availability on various devices (Windows®, web, tablet, SharePoint client)
Revolutionize Catering Operations Across Every Sector with All-in-One Solutions
- Commercial kitchens
- Meals on wheels
- Public catering
- Transportation Catering (airline/railway catering)
- Catering for schools and kindergartens
- Restaurants
- Retirement homes and hospitals
- Gastronomy
Frequently Asked Questions
Why should you choose DBS for Microsoft Dynamics 365 CRM in the UAE and GCC?
Answer:
We are a leading Microsoft Dynamics 365 CRM partner in the region—with over a decade of experience and dedicated consultants specializing in Dynamics 365 Sales, Customer Service, Field Services, and more—ensuring you receive unmatched local expertise and support.
What CRM capabilities do we deliver through Dynamics 365 CE?
Answer:
We empower businesses with advanced CRM capabilities, including:
Sales Automation: Streamline your sales processes across the entire pipeline.
Customer Service Management: Deliver seamless, personalized customer support.
Field Service Automation: Optimize on-site services with intelligent scheduling.
Case & Stakeholder Management: Manage interactions across customers, members, donors, and constituents.
Regulatory & Compliance Management: Built for sectors that require strict adherence to rules and standards.
Contracts, Grants, Courts & Judicial Process Automation: Tailored for government, social services, and legal needs.
What operational benefits do our CRM solutions deliver for regional businesses?
Answer:
Our clients enjoy:
Enhanced customer satisfaction and trust
Boosted productivity and process efficiency
Improved decision-making and service delivery
Transparent access to stakeholder data and service outcomes
Can DBS tailor Dynamics 365 CRM to specific industries in the GCC?
Answer:
Absolutely. We extend our CRM expertise to vertical markets such as Real Estate—leveraging our proprietary DynaEstate Property Management add-on, fully integrated into Dynamics 365 CRM.
What does a typical CRM engagement with DBS look like?
Answer:
When you partner with us, we ensure a smooth, value-driven journey:
Needs Assessment & Planning tailored to your business structure and objectives.
Solution Design & Rapid Implementation of relevant CRM modules.
Customization & Add-on Integration (e.g., DynaEstate or other vertical tools).
User Enablement via training and change management for real adoption.
Ongoing Support & Optimization, ensuring your platform evolves with your business.
Why is DBS uniquely positioned to deliver CRM success across the GCC?
Answer:
Because we bring together:
Decades of Dynamics 365 CRM expertise and local delivery excellence.
Deep understanding of regional regulatory and customer engagement practices.
A full-stack offering—software customization, add-ons, vertical expertise, and end-to-end managed services.
A strong presence across the UAE and the broader GCC, enabling responsive, localized support.